Policies & Payment
We accept all major credit cards through a secure processor, as well as accepting PayPal for your purchasing safety and convenience. We also accept USPS Postal Money Orders. For any additional payment options please contact us. You will find our contact information at the bottom of this page.
You can always rest assured that your personal information is safe and secure, and we never share or store customer information for any reason.
Credit card purchases may take a bit longer to clear than PayPal purchases. If you need your items more quickly I would respectfully suggest using PayPal to make your purchase. You don't need a PayPal account to purchase through PayPal; just click the link "I don't have a PayPal account" and proceed with your credit card information.
Our shipping prices are clearly marked at checkout for United States buyers only.
Unfortunately, with all the new laws regarding collection of taxes, as well as increased shipping charges for international purchases, we are no longer shipping internationally. If you are an international buyer you will need to find someone in the United States to make the purchase for you, and have them ship the items to you.
We ship as quickly as possible; normally within 24 hours of a cleared payment. Please note that we have no control over the US postal system's transit time. Also note that transit times may vary; particularly during peak periods such as holidays. Packages traveling across the country may take a bit longer to be received during the peak holiday season.
Whenever possible we strive to be a green friendly business. We do, at times, re-use clean bubble wrap, packing peanuts and boxes. All of our merchandise is clean and carefully wrapped in clean tissue paper, then bubble wrap or foam, and packaging peanuts if needed.
We are located in Allentown, Pennsylvania in the United States. We base our shipping costs on the furthest distance your parcel may have to travel; so please contact us prior to your purchase if you feel the rate is too high for your destination.
Most of our smaller items ship via USPS First Class Mail with Tracking.
Shipping charges include all packaging and handling fees, as well as delivery tracking confirmation, and any insurance that may be required.
Domestic Handling Time: Items are typically shipped in less than 24 hours of receiving a cleared payment. For weekend or holiday purchases you can expect an extra day or two before your item is posted, due to postal office hours.
We strive to keep our clients 100% satisfied! We certainly don't expect that anyone will be unhappy with their purchases, but if that does occur we will do our best to rectify any problems you may have.
We describe our items as accurately as we possibly can; with quality high resolution photos, as well as very detailed descriptions, but we are only human, and may miss something in our listing. We respectfully ask that you read the full description, including the dimensions; and view all the photos provided by clicking on each photo for even more detail.
If you have any questions please feel free to contact us prior to the purchase so that we may address any concerns you may have.
If you find that any of our items is misrepresented or not what you expected, please contact us immediately upon receipt.
When returning an item you must first contact us to let us know of your problem. We will always respond in a very timely manor.
When making a return the item must be in its original received condition, with all of the original packaging materials, and in the original package that it was shipped in within 7 days of receipt of the item to receive a full refund of the purchase price. We normally do not refund original shipping costs, unless we have made a gross error in our description.
Please remember that we are only an e-mail away.....so feel free to let us know of any problems or issues that you may have so that we have the opportunity to resolve them promptly, and to your satisfaction.
Additional Policies & FAQs
Please feel free to contact us with any questions you may have regarding any of our merchandise before you make a purchase, including any need for additional photos or special requests. We will get back to you promptly with any additional information you require.
We insure all purchases for your peace of mind, as well as our own.
Thanks again for taking the time to shop with us, we value your business and welcome the opportunity to serve you!
Contact Us: firstname.lastname@example.org